Customer Stories

We Build Community

by Shea Homes Northern California on March 31, 2014

 

At Shea Homes, we are dedicated to building more than just excellent houses. We strive to build dream homes, as well as a sense of community in every Shea neighborhood. We love seeing the smiling faces of our happy customers and hearing feedback about our communities.

One of the ways Shea shows homeowners how much we care is by hosting community gatherings and events to help residents meet their new neighbors. Our most recent homeowner party was at Landsdowne at Bay Meadows in San Mateo, and it was a spectacular success! Food, drinks, families and fun helped bring this new community together. The evening was filled with laughter and chatter and a sense of excitement about owning homes in the up-and-coming Bay Meadows area. Towards the end of the night, two of our guests were awarded thank you gifts for referring friends to Shea.
Landsdowne Homeowners Landsdowne Party

Landsdowne homeowner Celine Young (pictured below) has her own baked goods business, Celine’s Kitchen, and made all of the delicious desserts for the party. Celine’s sweet treats made her an instant hit with her new neighbors!

Celine from Celine's Kitchen

Check out more of the Landsdowne Homeowner Party photos on Flickr, then drop by one of our communities and experience the Shea Difference for yourself.

Be sure to stay up-to-date with all things Shea Homes by liking us on Facebook, or following us on Twitter and Pinterest.

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Is Buyer Interest on the Rise?

by Shea Homes Northern California on March 18, 2014

 

Newlyweds Nick and Teresa Hopper just bought their first home. The couple got married last August and decided against having a big wedding in favor of making a larger down payment on a home. And although small weddings may not be the norm, we are definitely seeing more and more interest and excitement from potential buyers.
Homeowners Nick and Teresa
“There has been an incredible amount of demand,” says Shea Homes sales representative Yvonne Ida, “Buyers today are not only almost desperate to get a home, they’re absolutely excited and just so so hopeful. They just keep coming back. Sometimes we don’t even have time to circle back around with them and they are back in our office.”

When Nick and Teresa were asked about why they decided to buy a new home versus a resale, Teresa quickly replied that the current market in the Bay Area had “too much competition” and that it was “much easier to buy a new home.” Nick also chimed in on the topic, explaining with enthusiasm about “not having to fix anything” and the low cost of upkeep on a new home compared to other options they had considered. They mentioned that high rental costs for small apartments in the area gave them additional incentive to look into purchasing.

These two lovebirds were ecstatic when they received the keys last week. “We love the washer and dryer, the countertops, and the cherry wood in the kitchen. Everything is so awesome!” says Teresa.

“Our standard finishes just seem to blow people’s minds,” explained Yvonne. And although these newlyweds don’t have any children yet, they were just as excited about their new community’s schools and nice recreational areas.

This kind of eagerness amongst new homeowners and those looking to purchase has become typical over the last year, and whether it is fueled by a shortage of housing, rent increases, tough competition in the market, or some combination of these items, buyer excitement is definitely on the rise.

Nick and Teresa plan to celebrate their new status as homeowners with champagne and a housewarming party.

Drop by one of our communities and experience Shea Homes for yourself.

Stay up-to-date with all things Shea by liking us on Facebook or by following us on InstagramTwitter and Pinterest.

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Homeowner Testimonial: Truly Amazing Experience in Charlotte

by Kelly Moorcroft on December 31, 2013

 

Read what our happy homeowner Neil in Charlotte had to say about his Shea Homes experience:

Gil, Steve, Jeff and Flynn Harris (Bank of NC):

Just wanted to say a big THANK YOU to each and everyone of you for our new home here at Bear Creek in The Palisades.

We spent our first night in the house last night and I gotta admit we were both pretty misty eyed looking up at the ceiling while laying in our bed (surrounded by boxes from the movers!) and discussing the past year that got us to this point.  For the past year we have looked up each night and dreamt what it would be like to finally have the night we had last night in our new home.  It was great to finally experience it!

Steve, thanks for an easy sales process w/ absolutely zero pressure or feeling like we were just  ‘purchasing’ something.  You made the whole experience very simple and painless.  (I’ve never been so comfortable opening my checkbook for someone, nuts, right?!)

Jeff Buffington, man, what can I say; you are THE MAN.  You got the house absolutely perfect.  You walked into a big mess when Jim left and you were nothing but accommodating and professional the entire time.  Even when I was freaking out, you put my fears to rest and were always on top of everything w/o hesitation to make it to my neurotic expectations.  You are owed a steak and beer (several) from Courtney and I when you are ready!

Flynn, my money man.  We went through a huge hiccup in May with my old mortgage company but you stayed the course and calm and helped me walk through exactly what we needed to do to get this approval done correctly.  We never got to meet, but you are definitely an intricate piece of this puzzle for putting Courtney and I in this home.  For that we will always be grateful.

Gil, being a business owner myself, I can tell you its always nice to get visited by the ‘head honcho’ and feel comfortable.  You have an exceptional staff w/ Steve and Jeff and it was nice to put a face to name on the Company.  Def. impressed  w/ you showing up and taking the time to discuss the home to myself and my parents.  We are glad to become part of the Shea Home ‘family’ of buyers.

To all, thanks again for all your efforts.  This truly is an amazing experience buying, building and moving into a brand new ‘dream’ home.  Courtney and I couldn’t be more excited about our future and we thank you all for making this dream of ours come to fruition.

Neil S. – Shea Carolina Homeowner

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Shea Homes Announces a Win-Win Referral Reward Program

by Shea Homes San Diego on December 4, 2013

 If you love Shea Homes – or YOUR Shea home — won’t you tell a friend?

Our new Shea Homes Referral Program in California makes the process practically effortless.  And you don’t have to be a Shea homeowner to participate.

 Here’s how it works:

• Refer a buyer to any Shea Homes community in California. [And here’s the fine print: on their first visit, your friend or family member must mention that you referred them. This is important – they have to speak up on that first visit.]

• You’ll get a $1000 Referral Reward — UNLESS you’re a Shea homeowner, in which case, you receive $1500!*

• They’ll get a $1000 Options and Upgrades Credit*

[read more…]

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Homeowner Testimonial: What the Whitley’s Love about their Home Building Experience

May 1, 2013

  This week we are featuring a homeowner testimonial. The Whitley’s submitted this letter to the Shea owners of the Carolinas division.   Mr. Shea, We want to thank you for building us a wonderful home that we will enjoy for years to come. From the beginning it has been a pleasant and exciting experience. All through [...]

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Shea Homes Mini Hero: Emery Miller, age 14

April 27, 2013

Our first Shea Homes Mini Hero of 2013 is 14-year-old Emery Miller. Emery was born with a hole in his heart, rhythm issues with his heart, and a severely defective aortic valve, which had his mother, Lori, completely overwhelmed from the start. “The first three to four years were the hardest because it was just [...]

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Customer Service – How does it affect your home buying journey?

January 31, 2013

Walter and Mel spent countless hours searching for the ideal builder, the ideal home and the ideal customer service experience.  During their search, at least one of these requirements was never fulfilled, until they came to Shea Homes.  In their testimonial, they discuss how the Shea Homes team made their experience effective, efficient and easy-going. [...]

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Shea Homes Mini Hero: Jack Welch

September 27, 2012

This month, our Shea Homes Mini Hero nomination goes to Jack Welch. Two years ago the Welch family moved into their lovely Shea Home; they were ecstatic to start a new chapter in their lives. One year later, their lives took a drastic change when the family noticed something was “off” with Jack. His attitude had completely [...]

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Former renter values benefits of owning her new Shea home

June 6, 2012

  New Shea homeowner Susan Bustillos had been a renter since 2008. But as she watched market conditions trending in her favor, she knew her time had come. “With interest rates and housing so low, we decided the time was right,” said Bustillos. “We knew we needed to find our own house.” Bustillos found her [...]

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Homeowner Testimonial: The Souza’s Find What They Want and More at Spaces in Summer Lake

April 2, 2012

This week we are featuring a homeowner testimonial. Ed and Debbie Souza shared with us why they couldn’t be happier with their new Shea Spaces home. “In Shea’s Spaces at Summer Lake in Oakley, we found all we were looking for in a new home, and more. We had been searching for a newly built [...]

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