faces of shea

 

Over the next few months we’ll be highlighting some of Shea Homes Marketing Company’s amazing Community Representatives. As the faces of Shea Homes®, our team members pride themselves on their knowledge and passion for helping buyers find a space perfectly suited to their lifestyle.

This month we chat with Marci Kloss, the Community Representative for 24 North. Marci has been with Shea Homes for 12 years, and she thrives on the feeling of helping buyers find exactly what they’re after, even if they don’t themselves know what that is yet. 
Marci Kloss - 24 North, PhoenixQ: What makes the experience of buying, building, and living in a Shea Home special?

A: Our purpose is to enhance people’s lives. Our goal is to make the entire buying experience amazing and memorable, from start to finish. We work as a team to provide the buyer with the best experience they can possibly have. From the moment they walk into the sales office, to the construction welcome meeting with the Field Manager, to customizing their home at the Shea design studio, to receiving the keys to their new home and the follow up from customer care for a year after they close. Our commitment to customer satisfaction is our priority, which translates to happy buyers & happy home owners! We are there every step of the way with a synergistic team that makes the buyers #1.

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